Patient Engagement

PACU Operations & Workflow

We’ve Talked About Patient Engagement, But Do You Know How To Measure Patient Activation?

Healthcare in 2018 has been marked with hospital closures as a consequence of high competition and an increasingly difficult reimbursement landscape. Since both of these aspects are highly complex, one success factor that is fairly straightforward and has proven itself essential for improving performance in both areas is patient engagement. And while we’ve previously discussed …

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Patient Feedback & How Hospitals Can Capture It In Real Time

CAHPS scores have become a significant indicator of patient satisfaction under the value-based system. CAHPS are valuable as they offer unique insight into “patient-provider communication, patient education, the discharge process, and elements of the hospital environment”1. Similar to consumers in any service-based industry, patients can choose to take their business wherever they feel they have …

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The Case For Using Technology To Close The Gaps In Care and Increase Your ROI

Telehealth recently emerged as a disruptive force as shown by the fact that the it generated $1.9 million in revenue in 2013 alone1. And while its financial returns have only increased since then, it has proven itself a legitimate means of connecting healthcare providers with patients in a way that has made healthcare more accessible …

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